FAQ: Common Automation Questions
Here we answer some of the most common questions about finance process automation. Use this FAQ to address typical concerns from finance teams, management, and other stakeholders.
What is finance process automation?
Finance process automation means using technology to handle repetitive, rule-based tasks in the finance function. Examples include invoice data entry, reconciliations, report updates, and approval workflows. The goal is to reduce manual work, errors, and lead times, while freeing up time for analysis and decision support.
Will automation replace finance staff?
In most cases, no. The primary goal of automation is to remove low-value, repetitive tasks so that finance staff can focus on analysis, business partnering, and improvement work. Roles may change over time, but successful automation projects are usually about upgrading the work, not removing people.
Which finance processes are best suited for automation?
Good candidates are processes that are repetitive, rule-based, and use structured digital data. Typical examples include invoice processing, bank reconciliations, recurring reports, expense approvals, and certain master data updates. Use our Automation Opportunity Checklist and Self-Assessment to evaluate your own processes.
How long does an automation project usually take?
It depends on scope and complexity. A small “quick win” automation can sometimes be delivered in a few weeks, while larger, more integrated solutions may take several months. Our Implementation Checklist provides a structured view of the typical phases.
What tools are typically used for finance automation?
Common tools include RPA platforms (such as Power Automate and UiPath), workflow tools, integration platforms, and reporting/BI tools. The choice depends on your existing systems, IT strategy, and specific process needs. See our RPA Tool Comparison Matrix for a structured overview.
How do we ensure compliance with regulations?
Compliance is built into the design of the automated process. This includes proper documentation, audit trails, access controls, and data handling routines. Our Compliance & Audit Automation Checklist is designed specifically to support legal and regulatory requirements.
What about data security and access control?
Automated solutions must follow the same (or stricter) security principles as manual processes. This includes role-based access, logging of activities, secure storage of credentials, and clear ownership of systems and data. Security is a key part of both tool selection and solution design.
How do we handle errors or exceptions in an automated process?
Well-designed automations include clear exception handling: what happens when data is missing, rules are not met, or systems are unavailable. Typically, exceptions are logged and routed to a human for review. This improves control and transparency compared to manual “hidden” workarounds.
How do we get employees on board with automation?
Communication and involvement are critical. Explain the “why” behind automation, focus on how it will remove tedious tasks, and involve key users early in design and testing. Training, clear support channels, and visible quick wins also help. Our Change Management Plan Template and Stakeholder Engagement Plan Template can support this work.
What does a typical engagement with Financial Factory look like?
A typical engagement starts with a discussion of your goals and current challenges, followed by a structured assessment of processes and opportunities. From there, we help you prioritize, design, and implement automation solutions, including change management and compliance aspects. The exact setup is tailored to your organization and needs.
How do we get started?
A good first step is to identify a few candidate processes and perform a light assessment using our Automation Opportunity Checklist and Time Savings Estimator. If you want support, you are welcome to contact Financial Factory to discuss your situation and possible next steps.